Terms.

Who you're dealing with

Side by Side, a small company in Rotterdam, the Netherlands. We make Tandem and run Tandem Sync.

• Registered name: swaile music technology (trading as Side by Side)
• Chamber of Commerce (KvK) number: 62030280
• VAT number: NL002367538B27
• Address: Groene Hilledijk 261 B2, 3073 AK Rotterdam, the Netherlands
• Email: hello@sidebyside.audio

By installing Tandem or signing in to Tandem Sync you agree to these terms.

The app

Tandem is free to download and use, on your own or with others, on as many of your computers as you like. It stays ours: don't sell it or pass it off as your own.

Your music is yours

Everything you make and everything you put on Tandem Sync stays yours. We claim no rights to it. You only allow us to store it and deliver it to you and the people you invite, because that is the service.

Put there only what you may share. If a project holds someone else's samples or recordings, you are the one who needs their permission.

What we keep and where is on the privacy page.

Plans and prices

Tandem Sync is where we host your projects. It has two plans:

The owner of a project pays. People you invite join free, and their work counts towards the owner's space.

Payments aren't open yet. Today nothing can be bought, nobody is charged, and these limits aren't switched on. The price and limits above are what we plan to open with. This page changes before they take effect.

If you go over a limit once they're on, nothing is deleted. New projects and new files stop until there is room again; everything already there stays readable.

Paying, cancelling and refunds

This part counts from the day payments open.

• Who you pay. Our reseller Paddle sells the subscription, takes the payment and sends the invoice. Paddle's own buyer terms apply to the payment itself.
• When. €5 each month, in advance, until you cancel.
• Cancelling. Any time, from your account page. The plan runs to the end of the month you paid for, then you're on Free. Nothing is deleted.
• Refunds. Within 14 days of a payment, write to hello@sidebyside.audio and you get that payment back in full. No reason needed. Later than that, write anyway if something went wrong on our side and we'll put it right.
• A failed payment. Paddle tries again for a while. If it stays failed, the plan goes back to Free. Nothing is deleted.
• A new price. We tell you by email at least 30 days before it applies to you, so you can cancel first.

Fair use

Tandem Sync is for music projects you work on. Don't use it to spread things you have no right to share or that are against the law, and don't try to break it or get into other people's projects. We can pause or close an account that does. Unless it's urgent we write to you first.

Tandem is young

These are early versions. We test them hard, and things can still go wrong. Keep your own backups of work that matters; Tandem is not one.

We provide Tandem as it is. As far as the law allows, we are not liable for lost work, lost time or lost income, and never for more than what you paid us in the twelve months before. Nothing here takes away rights you have as a consumer under the law.

Stopping

You can stop whenever you like: delete your projects, or write to us to remove your account. Your projects can move back to a folder of your own first.

If we ever stop Tandem Sync, we tell you by email at least 30 days ahead, so you can do the same.

The law

Dutch law applies. A dispute we can't solve together goes to the court in Rotterdam. If you're a consumer elsewhere in the EU, you keep the protection and the courts of your own country.

Tandem works with Ableton Live. Ableton and Live are trademarks of Ableton AG. Side by Side is not affiliated with, sponsored or endorsed by Ableton.

Changes

When these terms change, the date at the top changes too. If a change matters for a plan you pay for, we email you before it applies.

Questions? hello@sidebyside.audio